iWild Casino Privacy Policy

This section describes the categories of personal data collected by iWild Casino, the technical and organisational measures in place to protect that data, and the rights available to users under United Kingdom law.

Categories of Personal Data Collected

The following types of personal information may be collected during registration, account use, and identity verification:

• Full name and date of birth;
• Residential address and contact details, including email address and telephone number;
• Government-issued identification documents, such as a passport or driving licence;
• Financial information, including payment method details and transaction history;
• Device information, IP address, and browsing behaviour on the platform;
• Communications sent to the customer support team.

Why This Data Is Collected

Personal data is collected for the following purposes:

• To verify the identity and age of users in accordance with UK gambling regulations;
• To process deposits, withdrawals, and account transactions;
• To meet anti-money laundering (AML) and Know Your Customer (KYC) legal obligations;
• To deliver and improve platform services;
• To detect and prevent fraud, technical abuse, and other prohibited activity.

Technical and Organisational Protection Measures

iWild Casino applies industry-standard security measures to protect personal data from unauthorised access, alteration, disclosure, or destruction. These include:

• SSL (Secure Socket Layer) encryption across all data transmissions;
• Restricted internal access to personal data on a need-to-know basis;
• Regular security assessments and system monitoring;
• Secure storage of sensitive documents in compliance with applicable regulations.

User Rights Under UK Law

In accordance with the UK GDPR and the Data Protection Act 2018, users hold the following rights in relation to their personal data:

• The right to access personal data held about them;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of personal data, subject to legal retention obligations;
• The right to object to or restrict certain forms of data processing;
• The right to data portability, where technically feasible;
• The right to withdraw consent at any time, without affecting the lawfulness of prior processing.

Requests relating to any of the above rights may be submitted to the iWild Casino support team via the contact details provided on the platform.

Personal data collected through iWild Casino is processed for specific, lawful, and transparent purposes. No personal information is used beyond the scope described in this document without the prior consent of the user.

Account Services and Transaction Processing

Personal data is used to:

• Create, manage, and maintain user accounts;
• Process financial transactions, including deposits and withdrawals;
• Verify identity and confirm eligibility to use the platform in accordance with UK regulatory requirements.

Service Improvement and Analytics

Aggregated and anonymised data may be used to:

• Analyse platform usage patterns and user behaviour;
• Identify technical issues and improve site performance;
• Develop new features and improve the overall user experience.

Marketing Communications

Where users have provided explicit consent, personal data may be used to:

• Send promotional communications, including offers and platform updates;
• Personalise content and recommendations based on account activity.

Users may withdraw consent to marketing communications at any time by updating their account preferences or contacting the support team.

Regulatory Compliance

Personal information is processed to fulfil legal obligations, including:

• Compliance with UK Gambling Commission (UKGC) licensing requirements;
• Anti-money laundering (AML) reporting and record-keeping obligations;
• Cooperation with regulatory authorities and law enforcement where required by law.

All processing activities are carried out on a lawful basis, in line with the UK GDPR and applicable UK legislation.

Users of iWild Casino have the right to access, review, update, and request deletion of the personal data held in relation to their account.

Accessing and Updating Account Data

Much of the personal information associated with a user account can be reviewed and amended directly through the account settings section of the platform. For data that cannot be updated independently, users may submit a written request to the support team, providing sufficient detail to identify the information in question.

Requesting Data Deletion

Users may request the deletion of their personal data at any time. Such requests will be processed in accordance with applicable UK data protection law. It should be noted that certain categories of data may be retained for defined periods to satisfy legal, regulatory, or contractual obligations, including those imposed by the UK Gambling Commission and AML legislation.

Consent to Security and Payment Processing

By registering and using the services available on iWild Casino, users acknowledge and consent to the following:

• The completion of identity verification and security checks as required by UK law and platform policy;
• The processing of payment data by authorised third-party payment service providers engaged by the platform to facilitate financial transactions.

These processes are necessary for the lawful and secure operation of the platform and cannot be opted out of without affecting a user’s ability to access core services.

iWild Casino is an online gambling platform intended exclusively for individuals aged 18 years and over. Access to the platform by minors is strictly prohibited.

Age Verification Limitations

The platform collects age information during the registration process; however, complete verification of a user’s age cannot be guaranteed without the submission and review of valid government-issued identity documents. Users are required to provide accurate information at the point of registration, and failure to do so may result in account suspension or closure.

Parental or Guardian Requests

If a parent or legal guardian becomes aware that a minor has registered an account or submitted personal data to the platform, they should contact the support team immediately. Upon verification of such a report, iWild Casino will:

• Suspend or close the account associated with the minor;
• Delete the personal data collected in connection with that account, to the extent permitted by applicable law;
• Notify the relevant parties of the action taken.

The platform does not knowingly collect or process personal data from individuals under the age of 18. Any such data identified will be deleted without undue delay.

The operation of iWild Casino involves collaboration with third-party service providers and business partners who may be located outside the United Kingdom. As a result, personal data may be transferred to, stored in, or processed in countries outside the UK.

Basis for International Transfers

By registering an account and using the services provided by iWild Casino, users consent to the transfer of their personal data to jurisdictions where the platform’s operational partners are based. Such transfers may include countries that do not provide the same level of data protection as the United Kingdom.

Confidentiality Obligations of Partners

All third-party partners and service providers engaged by iWild Casino who receive or process personal data are required to maintain appropriate confidentiality and security standards. Contractual and technical safeguards are applied to ensure that personal information transferred internationally is handled with the same degree of care as data processed within the UK, to the extent reasonably practicable.

User Awareness

Users are advised that continued use of the platform following notification of any change to international data transfer arrangements constitutes ongoing consent to such transfers. The platform will take reasonable steps to inform users of any material changes to how international data transfers are managed.

This section sets out the legal framework under which the Privacy Policy of iWild Casino operates and the conditions under which it becomes binding.

Scope and Effect

A legal disclaimer, where applicable, may alter, limit, or clarify the scope or legal effect of specific provisions contained within this Privacy Policy. Such disclaimers do not override the user’s rights under UK data protection law but may define the boundaries of the platform’s obligations in specific circumstances, including those arising from third-party involvement, technical limitations, or regulatory requirements.

Acceptance of the Policy

This Privacy Policy becomes legally binding upon the user at the point of one of the following actions:

• Ticking an acceptance box or providing a digital signature during registration;
• Proceeding with account creation following presentation of this document;
• Continued use of the platform following notification of an updated version of this policy.

Any of the above actions constitutes full acceptance of the terms set out in this document. Users who do not agree with any provision of this policy are advised to discontinue use of the platform and contact the support team to arrange account closure.

Cookies are small text files stored on a user’s device by a web browser when visiting a website. iWild Casino uses cookies to support the operation, analysis, and personalisation of the platform.

How Cookies Are Used

Cookies are used on the platform for the following purposes:

• To collect statistical data on how users interact with the site, including pages visited and time spent;
• To analyse user behaviour in order to identify areas for improvement;
• To personalise the user experience, including language preferences and display settings;
• To support site performance and ensure the correct functioning of platform features.

Cookie Retention Period

Cookies stored on a user’s device through the iWild Casino platform are retained for a period of up to 12 months, unless deleted by the user beforehand.

Managing Cookie Preferences

Users may manage or disable cookies through their browser settings at any time. It should be noted that disabling certain categories of cookies may affect the availability or performance of some platform features. Information on how to manage cookies is available through the browser’s help function or relevant support documentation.

By accessing and using the services available on the iWild Casino platform, users confirm that they have read, understood, and fully accepted the terms set out in this Privacy Policy.

Current Version Prevails

In the event of any discrepancy between this version of the Privacy Policy and any prior version, the current version shall take precedence in all respects. The date of the most recent update is indicated within the document. Users are advised to review this policy periodically to remain informed of any changes to how their personal data is handled.

Updates to This Policy

The platform reserves the right to amend this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, or operational practice. Where changes are material, users will be notified by appropriate means, which may include an on-screen notification upon login. Continued use of the platform following the publication of an updated policy constitutes acceptance of the revised terms.

In certain circumstances, personal data held by iWild Casino may be disclosed to or shared with third parties. This section describes the conditions under which such sharing occurs and the safeguards in place.

Circumstances for Data Sharing

Personal data may be disclosed to third parties in the following situations:

• Where disclosure is required by law, including compliance with orders from courts, regulatory bodies, or law enforcement agencies in the United Kingdom;
• Where disclosure is necessary to resolve a dispute, enforce terms and conditions, or protect the rights and safety of the platform or its users;
• Where disclosure is required under the terms of a contractual agreement with a service provider that supports the operation of the platform.

Identification of Third Parties

Where third parties who receive personal data are identified on the platform, this information is made available to users accordingly. In cases where specific third parties are not listed, users will be informed of the purpose and general scope of data sharing prior to or at the time of disclosure, to the extent permitted by law.

Consent to Third-Party Sharing

By submitting personal data through the platform and accepting this Privacy Policy, users consent to the sharing of their information with third parties as described in this section. Users who object to such sharing in circumstances not required by law should contact the support team to discuss available options.

The iWild Casino platform may contain links to third-party websites that are not owned, operated, or controlled by the platform. These links are provided for informational or functional purposes only.

Separate Privacy Practices

Each third-party website linked from the platform operates under its own privacy policy and data protection practices. iWild Casino has no control over the collection, use, or handling of personal data by external websites and accepts no responsibility or liability for the privacy practices of such sites.

User Responsibility

Users are advised to exercise caution when following links to external websites and to review the relevant privacy policy of any third-party site before submitting personal information. The act of leaving the iWild Casino platform and visiting an external website is at the user’s own discretion and risk.

No Endorsement

The inclusion of a link to an external website does not constitute an endorsement of that site or its content by iWild Casino. Users should not assume that linked sites share the same standards of data protection or security applied on this platform.